All websites hosted within the Luckylads Infrastructure are monitored through a third party monitoring tool which is connected to our internal systems such as JIRA, Slack, SMS and call integrations.
Disk, CPU & Memory
Alerting thresholds have been set to notify our team through internal communications when CPU, Memory & Disk utilisation is high.
To ensure maximum availability, we monitor & track historical infrastructure utilisation for each of our clients via graphed monitors.
At Luckylads, we value your digital presence. Hence, we promise to deliver an uptime SLA of 99.9%(equivalent to 8 hours, 45 minutes and 57 seconds of downtime in a year).
This uptime, does not include the time during scheduled or emergency maintenance. Downtime refers to the time when someone cannot visit your website due to network or server failure.